Shipping & Delivery

At checkout

 

Customers can choose to either:

Pick up the artwork at FP Art’s headquarters.

Have it delivered to their specified address (shipping costs included in the order total).

 

International Orders

 

For shipments outside Italy, taxes and customs duties vary by country and must be paid directly to the relevant authorities. Customers are responsible for obtaining the necessary information and handling customs formalities.

FP Art is available to assist with required declarations. If FP Art incurs any customs-related costs, the customer must reimburse them upon proof of payment.

 

Delivery Process

 

If delivery is requested, FP Art will pack the artwork securely and ship it via a trusted carrier.

 

Estimated Delivery Times

 

Delivery times may vary depending on the artwork’s location at the time of purchase and the final destination:

Italy: Within 30 working days from order acceptance.

European Union: Within 45 working days from order acceptance.

Outside the EU: Within 60 working days from order acceptance.

 

Delays & Refunds

 

Customs clearance and international regulations may cause delays beyond FP Art’s control.

If the artwork is not delivered within the agreed timeframe, the customer may request an additional delivery period of at least 15 working days.

If FP Art still fails to deliver, the customer may request a full refund of the purchase price.